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Editor's Note: The greatest act of kindness is often to listen deeply. As Thich Nhat Hanh reminds us, even one hour of deep listening - compassionately allowing someone to empty his or her heart, without trying to correct or change perceptions - can help relieve suffering. And the more we know about another's story, the less possible it is to see that person as your enemy, or to dismiss the "other." - Preeta
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