A Bus-Load of Appreciation
The shuttle bus service I take to the airport is famously bad at customer service, but they are the only option for lots of travelers. I was sitting on the bus one day feeling disappointed by their shoddy service when a young soldier got on. He was in full uniform with his duffle bag across his shoulder and a ticket in his hand. But, guess what? The driver wouldn't accept his ticket! Apparently it was "the wrong format." It was probably a military issue travel pass but because the driver didn't recognise it or it hadn't been made out properly he was not going to let the soldier travel. The soldier did not have any cash and, unbelievably, the shuttle company (via radio) would not authorize a voucher. I was sitting pretty near the back but I could hear what was going on and I had heard enough. I stomped down to the ... Read Full Story >>
- Posted by churchofthePIF
- Feb 19, 2011
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